Shipping policy

Delivery times

The delivery time of your order consists of two parts:

• Processing time:  2-3 business days  (Orders are not processed on weekends.)
• Delivery time:
  • Germany:  3–5 working days
  • Other EU countries:  5–8 working days

Shipping & Tracking

All orders are shipped from our  local warehouse in Germany  . Your order will be   delivered directly to your home  via DHL Express . Once the package is shipped, you will receive a tracking number  via email. You can track the shipping status here:

• DHL
• Other shipping services

Delivery address

Your order will be shipped to the address you provided during checkout. Please check your address carefully before completing payment.

Lost or delayed package

If your package is lost or significantly delayed, please contact our customer service. We will promptly address the matter and help you resolve it.